Telephony

TelephonyAltiGen’s award-winning phone systems are helping companies tie locations together, improve customer retention, improve personalized service and much more. Because the system was designed to allow a company to control the system, all day-to-day management can be handled in-house.

AltiGen puts you in charge with:

  • Intuitive System Management Software that managing moves, adds and changes to your system
  • Software included with every system that allows “power users” to make changes to their extension without involving an administrator
  • Insight into what’s happening. With self-management and the ability to monitor calling activity, you have a live view into calling activity and patterns
  • Measurable information for decision making.  Using live and historical information, your company can implement best business practices and make correction immediately